We ship to all UK locations using the following services:
Courier – DHL & Palletline
We select the most appropriate service based on weight, size and value and charge the following shipping amounts depending on the value of the order.
- £0.00 to £15 = £3.95
- £15.01 to £50 = £5.95
- £50.01 to £100 = £7.95
- £100.01 to £200 = £9.95
- £200.01 upwards = Carriage paid
- For large deliveries requiring a pallet service, we reserve the right to charge shipping at cost - normally £65 to £75 per pallet to most areas.
All the above charges include VAT.
We reserve the right to quote for large orders with destinations such as the Scottish Islands and Highlands, Northern Ireland, Southern Ireland and the Channel Islands.
If you have a particular deliver requirement then please contact us at email@example.com or by telephone or fax on 01398 331400.
Problems with your delivery
If the goods you have ordered are damaged, faulty or incorrect, let us know within 7 days of receiving your order and we will arrange to have the products sent out again free of charge and will collect the faulty items if necessary.
If you do not receive everything you ordered, this may be because the item was out of stock. If this is the case, it will be forwarded to you as soon as we have it available. If we have made a rare mistake and forgotten to include something, please call us as soon as you receive your order and we will get it sent to you without delay, free of charge.
If the address is incorrect or outdated, the package is usually returned to us by the carrier. Please double check your delivery address carefully when placing an order.
Failed Delivery Attempt
If our carriers are unsuccessful on the first attempt they will leave a card and contact number for you to collect your goods or in some cases re-arrange delivery. If the parcel is not collected or delivered after a period the package will be returned to us
We welcome orders from around the world.
Currently, our site is not able to accept orders from anywhere other than the UK and its islands.
Please contact us via email at firstname.lastname@example.org. to place your order and we will quote on an individual basis using the best courier quotation.